FAQ – Frequently Asked Questions
Which device do you recommend for IPTV?
I’m getting buffering / freezings frequently. Why is this happening?
First thing to do is to restart your router, device and try again. If you use a router from your internet service provider, login and make sure you disable the firewall.
If the issue still continues, you have to test the internet speed directly from your device.
Open this website: www.fast.com directly from your streaming device. The result should be 20 Mbps or higher. If your device is not getting the proper speed or your internet provider is throtlling your connection, you’ll experience buffering.
I'm getting constantly buffering / blocking during live games.
This means your internet provider is throttling or blocking your connection.
Many internet service providers in the UK, USA, Canada (sometimes from other countries too) are having this restriction and the only solution for this is to use a VPN.
Which VPN do you recommend for IPTV?
VLC freezes when I paste the m3u link. Why it’s not working?
Do you provide EPG?
Yes, all our subscribers can have access to our EPG database and can watch with no extra cost.
Many applications will load our EPG automatically if you follow our tutorials. If in case you’re using an application that needs to add the EPG manually, please contact us and we will send you the unique EPG link related to your subscription.
What will happen when my subscription expire? Will it be automatic renewed?
Can I pay with Paypal?
Do you offer free trial?
What is the channel quality?
Can I watch IPTV from different locations?
Can I watch on two or more devices at the same time?
Is there any information on which channel I can watch my favorite sports matches?
Yes, on the following websites you can check all available live matches on which channel will be broadcasted:
www.liveonsat.com
www.sportsgamestoday.com
What is your refund policy?
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